Fees and Cancellations

30 minute consultation

FREE

To answer your questions
To see if our services can help
For individuals
For families
For couples
Individual video session

$170

50-65 minutes
HST free
E-transfer & Credit Card accepted
Payment receipts for income tax and insurance are issued electronically once payment is verified
Payment is requested subsequent to the delivery of service
Couples/Families

$200

70-90 minutes
HST free
E-transfer & Credit Card accepted
Payment receipts for income tax and insurance are issued electronically once payment is verified
Payment is requested subsequent to the delivery of service

Sliding scale

We don't want money to be a barrier to accessing therapy.

We offer reduced rates for our services for those who are in financial need. We offer services on a sliding scale, which is determined on an individual and case-by-case basis.

We prioritize your health and well-being, we will do our best to accommodate flexible fee arrangements. Should we not be able to offer a rate that makes therapy accessible for you, we will help you find a therapist that can.

Book a 30 minute free consultation or contact us via email to discuss a flexible fee.



Insurance



Psychotherapy and counselling can be covered by your employer or extended benefit insurance. If you have coverage for mental health services provided by a registered social worker (RSW), you can remit your invoices to your insurance to receive a refund.
Please ensure you check your coverage policy to see what is covered and how much is covered. It may be listed as "mental health services," "Psychotherapy," "Counselling" or even "Marriage Counselling." Make sure you find what the coverage amount per therapy session is; how many sessions your plan covers, and whether you require approval from your primary care physician.
Cancellation policy


Life happens, so we want to be as flexible as possible when it comes to our cancellation policy.

We require a minimum of 24 hours notice to cancel or change a scheduled appointment. In the event of an emergency or an illness, please notify us as soon as you can. Please note that the full session fee will be charged for no-shows or late cancellations.

*If you miss two or more appointments without previous notice we will reach out to you and try to figure out a solution.

*If you miss an appointment without notification, we may contact you to ensure your safety.

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